Protecting your information is our priority

899bt ("we", "us") explains in this privacy policy what information we collect about you when you use the 899bt platform, why we collect it, and how it is processed. Please read this document carefully. By using 899bt services, you accept the terms of this policy.

Our platform operates with SSL encryption technology, so your information is always exchanged through a secure connection. We are committed to ensuring fair play and a safe environment.

When you create an account or use our services on 899bt, we may collect the following types of information:

1.1 Identity Information

• Your full name and username
• Date of birth (for age verification — for users aged 21 and above only)
• Valid identification document details (where applicable)
• Email address and contact information

1.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history — records of deposits and withdrawals
• Transaction details related to the minimum deposit of ৳200 and withdrawal of ৳500

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Platform access time and session duration
• Information obtained from cookies and similar tracking technologies

1.4 Usage Information

• Which games or sections you have visited
• Betting and gaming activity patterns
• Records of communication with the support team

899bt uses your information only for legitimate and necessary purposes. Those purposes are clearly stated below:

899bt does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processors: With authorized mobile financial service providers such as bKash, Nagad, Rocket, and Upay — only to the extent necessary to complete transactions.
• Technology service providers: Those who assist in operating our platform and are contractually bound to maintain confidentiality.
• Legal obligations: In response to court orders, legal proceedings, or valid requests from regulatory authorities.
• Fraud prevention: To assist law enforcement agencies in investigating serious financial crimes or fraud.

Outside of the above cases, your information is not shared with third parties in any way.

The 899bt platform uses cookies and similar technologies. Cookies are small data files stored in your browser that improve the platform's functionality.

4.1 Essential Cookies

These cookies are essential for managing your session, maintaining login status, and ensuring security. Disabling them will prevent the platform from functioning properly.

4.2 Analytics Cookies

These cookies are used to understand how users interact with our platform. The information gathered is analyzed in aggregate and anonymous form.

4.3 Cookie Controls

You can manage cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some services to not function properly.

899bt applies industry-standard technical and organizational measures to ensure the security of your information. These include:

• SSL encryption: All communication between your browser and our servers is encrypted using industry-standard SSL/TLS technology.
• Access controls: Only authorized personnel can access personal information, and they receive regular security training.
• Firewall and security monitoring: Our systems are continuously monitored to immediately detect unauthorized access or unusual activity.
• Data minimization: We collect only the information that is essential for the relevant purpose.
• Regular security reviews: Our security measures are regularly assessed and updated.

While we strive to ensure the highest level of security, it is not possible to guarantee absolute security with internet technology. However, we act quickly whenever a security issue is identified.

Your personal information is not retained longer than necessary. The general policy is:

• Account information: For as long as your account is active and for a specified period after account closure to meet legal and regulatory requirements.
• Financial transaction records: For the period required by law.
• Technical logs and cookie data: Generally deleted within 3 to 13 months.
• Support communication records: For a reasonable period after the case is resolved.

Once the specified period has passed, your information is securely deleted or anonymized.

You have the following rights regarding your information. Contact us to exercise these rights:

899bt is for users aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21. If we become aware that we hold information about a minor, we will delete it immediately.

If you believe that a minor is using our platform, please contact us at [email protected].

Your information may be processed on servers located outside Bangladesh as needed to provide our services. In such cases, we ensure that appropriate safeguards are maintained during the transfer and that the confidentiality of your information is not compromised.

This privacy policy may be updated as our services or legal requirements change over time. For any significant changes:

• The "Last updated" date at the top of the policy will be changed.
• You will be notified by email of significant changes.
• Continued use of the platform after changes will be taken to mean that you have accepted the new policy.

We therefore recommend visiting this page regularly.

Related documents: Terms & Conditions • Responsible Gaming • FAQ